As an avid Diablo 4 fan, I can’t wait to dive into the rich details of the story and immerse myself in the epic battles that await me. But, like many players, I’ve occasionally found myself face-to-face with some technical issues that block my path to glorious victory.
And one such obstacle is the infamous Diablo 4 Error Code 316703. So today, I thought it’d be helpful for fellow players like myself to share a guide on how to fix this error code and get back into the action without a hitch. If you’re anything like me, unexpected error codes can feel like a wrench thrown into your gaming plans.
Time is of the essence, especially when you’re itching to progress in a game as exhilarating as Diablo 4. Luckily, clearing Error Code 316703 doesn’t have to be an arduous process. With a few troubleshooting tips under your belt, you’ll be back on Sanctuary’s war-torn frontlines faster than you can say “demonic invasion.” Let’s dive in!
Also Read: How to Fix Blizzard Error Code 316719?
What Does Diablo 4 Error Code 316703 Mean?
Diablo 4 Error Code 316703 is a code that arises when players encounter issues connecting to the game’s server or while attempting to join an online party. In simpler terms, it signifies a disruption in network communication between your system and Diablo 4’s servers.
This error can be quite frustrating, as it often prevents you from enjoying the game’s cooperative multiplayer features by keeping you from joining forces with friends or other adventurers. The root cause behind this error can vary, ranging from server congestion due to high traffic to intermittent issues with your own internet connection or gaming platform.
Regardless of the origin, understanding what this error code indicates helps players navigate the troubleshooting process with ease and regain access to Diablo 4’s immersive gameplay without much delay.
How to Fix Diablo 4 Error Code 316703 in 2023?
1. Restart The Game And Your Gaming Device
Restarting the game and your gaming device is often a simple yet effective method for resolving the error. A fresh reboot can clear any potential temporary glitches affecting your connection to Diablo’s servers.
For PC Users
- Close Diablo 4 by pressing
Alt + F4or selecting the Exit Game option from the main menu.
- Optional: Restart your computer by clicking on the Start button, then selecting the Power icon, and finally clicking on Restart.
- Launch Diablo 4 again after your computer has restarted.
For Console Users (PlayStation, Xbox, etc.)
- Close Diablo 4 by navigating to the game’s tile on your console’s home screen, pressing the options/menu button, and selecting “Close Application” or “Quit Game”.
- Restart your console by holding down its power button until it shuts off completely.
- Once powered off, wait for about 30 seconds before turning it back on.
- Launch Diablo 4 again after your console has restarted.
In many cases, simply restarting both the game and your gaming device clears any lingering issues that might be causing Error Code 316703. If this doesn’t resolve the problem, it may be time to move on to other solutions.
Remember that every solution may not be applicable to both platforms(PC and Console). Some solutions are more likely to work for PC users while others are geared towards consoles specifically – bear this in mind as you proceed with troubleshooting this error code!
2. Check Your Internet Connection
An unstable or slow internet connection can cause network-related errors like Diablo 4 Error Code 316703. To ensure that your connection isn’t the culprit, perform these checks:
1. Test your current speed
Use a reliable tool like Speedtest to verify if your internet speed is stable and sufficient for optimal gameplay.
2. Restart your modem and router
Powering off and then turning on your modem and router can resolve temporary connectivity issues. Disconnect them from power for at least 30 seconds before plugging them back in.
3. Use a wired Ethernet connection
Switching from Wi-Fi to a wired Ethernet connection can improve the stability and speed of your internet access, reducing the likelihood of network errors.
4. Disable VPNs and proxies
Unstable VPNs or proxy servers can also interfere with your Diablo 4 network connectivity. Ensure their usage is temporarily suspended while playing the game.
5. Update router firmware
Outdated router firmware may contribute to network problems. Visit your router’s manufacturer’s website for instructions on checking for updates.
3. Update Diablo 4 To The Latest Version
Keeping your game up-to-date is crucial for a smooth gaming experience, as developers continually release patches and updates to fix various bugs and improve overall performance.
An outdated version of Diablo 4 could be the reason behind the error. To rectify this, simply follow these steps to update your game and potentially eliminate the error.
For PC Users (Through Battle.net)
- Launch the Battle.net application on your computer.
- On the left sidebar, click on Diablo 4 in your game library.
- Click on the gears icon (Settings) near the “Play” button.
- In the dropdown menu, select ‘Check for Updates‘.
- If there’s an update available, follow the prompts and wait for it to finish installing.
For Console Users (Both PlayStation and Xbox)
PlayStation 4 / PlayStation 5:
- On your console’s main screen, highlight Diablo 4.
- Press the Options button on your controller.
- In the side menu that appears, select ‘Check for Update‘.
- If there’s an update available, download it by following any subsequent prompts.
Xbox One / Xbox Series X|S:
- Press the Xbox button on your controller to open the guide menu.
- Navigate to ‘My games & apps’ and locate Diablo 4.
- Highlight Diablo 4, press the more options (☰) button on your controller, then choose ‘Manage game & add-ons‘.
- Look for updates under the ‘Updates’ tab; if any are available, simply start downloading them by following any subsequent prompts.
After completing these steps and successfully updating Diablo 4 to its latest version, try playing the game again to see if Error Code 316703 still persists. With a bit of luck, the issue should be resolved, and you can get back into Sanctuary without further hindrance.
4. Adjust In-game Network Settings
There is a possibility that Error Code 316703 may stem from improper network configurations within Diablo 4’s in-game settings. If this is the case, following these steps to adjust your in-game network settings may resolve the issue:
- Launch Diablo 4 and navigate to the game’s main menu.
- Look for the Options (usually represented by a gear icon) and click on it.
- In the Options menu, select the Network tab. Here you will find various options related to Diablo 4’s networking capabilities.
- Check if Diablo 4 is currently using the correct mode according to your internet connection type, such as selecting “Public” or “Private” network options depending on your home setup or if playing in a public space.
- Make sure that you are using an appropriate Region Selection based on your location. For optimal performance, it’s vital to choose a region closest to you, as matchmaking with players from different regions can cause latency issues and lead to Error Code 316703.
- If none of the above steps works, try toggling on Enable Low-latency Mode, which might reduce connectivity issues by prioritizing responsiveness over visual fidelity during gameplay.
- Once you’ve made any necessary changes to your network settings, click Apply Changes or use similar save options depending on your platform version.
Keep in mind that making adjustments directly within Diablo 4 doesn’t guarantee a fixed error; however, it can potentially eliminate certain connectivity obstacles caused by conflicting or incompatible network configurations. It’s essential to explore other potential solutions if adjusting in-game network settings does not result in resolving the error code.
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5. Reset Your Network Hardware
Resetting your network hardware could be one of the quickest and most effective ways to resolve Error Code 316703. By doing this, you’re essentially refreshing your network connections and clearing any potential issues that might be causing the error. Here’s how you can reset your network hardware:
- Disconnect all devices from your network, including your gaming device, router, and modem.
- Power off your modem by unplugging the power cable from the back of the modem. If you have a separate router, repeat this step for the router as well.
- Wait for at least 30 seconds. This short pause allows for any residual electricity in the capacitors to discharge completely and offers a full reset of your networking devices.
- Plug in the power cable to your modem and wait for it to turn on completely. You’ll know when it is fully powered up once all relevant LEDs are stable (usually indicated by solid lights instead of blinking ones). This process may take around a minute or two.
- If you have a separate router, plug in its power cable now and wait for it to turn on completely, and establish its connection with the modem as well.
- Reconnect your gaming device (PC or console) to the internet via Wi-Fi or an Ethernet cable.
- Launch Diablo 4 again and see if the error code persists.
By following these steps carefully, there’s a good chance that resetting your network hardware will solve this pesky error code issue.
6. Configure Ports And Firewall Settings
If you’ve tried the previous troubleshooting solutions and are still encountering Diablo 4 error, it’s possible that your router’s ports or firewall settings are preventing a stable connection between your device and Diablo 4’s servers. Configuring these settings can help create a more reliable network environment for seamless gameplay.
1. Identify the required ports
Diablo 4 uses specific port ranges for online communication. Here’s a quick reference to the necessary port ranges:
- PC: TCP 1119, 3724, 6112-6114; UDP 3478-3479, 5060, 5062, 6250, 12000-64000
- Xbox One / Series X|S: TCP: 53,80,3074; UDP:53,88,500,3074-3077
- PlayStation 4 /5: TCP:80,443 ,1935,3478-3480;UDP :3074,3478-3479
Please refer to Blizzard’s Battle.net Service Port Information page for a comprehensive list of port requirements.
2. Configure your router settings
- Access your router’s admin panel: To configure the ports on your router, you’ll need access to its admin panel. Open a web browser and enter your router’s IP address (typically located on the bottom of the device or in its documentation) into the URL bar.
- Login with admin credentials: You’ll be prompted to log in with administrator credentials (username and password). Provide this information (usually found in your router manual or on a sticker on the device) to gain access.
- Locate port forwarding options: Find your router’s “Port Forwarding” settings by navigating through menus such as “Advanced Settings,” “NAT Gaming,” or “Port Mapping.” The location of these settings may vary depending on the router model.
- Configure Diablo 4 port ranges: Create new entries for each of the required port ranges mentioned earlier, ensuring you set the appropriate TCP or UDP protocol. Save the changes.
3. Configure your firewall settings
Finally, make sure your Firewall isn’t blocking access to Diablo 4 by adding exceptions for both the game and its launcher (Battle.net). Steps for this process can differ depending on the firewall you use. However, generally speaking, you’ll need to access your Firewall settings and add a new rule or exception for Diablo 4.
7. Clear Cache And Temporary Files
Sometimes, accumulated cache and temporary game files can cause network-related issues such as Diablo 4 Error Code 316703. Clearing these files can help resolve the error, freeing up resources on your gaming device to ensure a smoother experience.
For PC Users
Here’s how you can clear your cache and temporary files on PC:
- Exit Diablo 4 – Ensure that the game is fully closed before proceeding to the next steps.
- Press Windows + R – This keyboard shortcut will open the
%AppData%into the Run dialog box – This opens up your AppData Roaming folder, which stores certain game files.
- Navigate to
Blizzard Entertainment\Diablo IV\cachefolder – You should see a folder called ‘cache’ inside the Diablo IV directory.
- Delete the ‘Cache’ folder – You can delete this entire folder without causing any harm to your game data.
- Optional – Clear Windows Temp directory – Press Windows + R again and type
%temp%, hit Enter to open your system’s temp folder, then delete all accessible files inside it.
Upon launching Diablo IV again, required cache files will be recreated automatically.
For Console Users
If you’re playing on Xbox or PlayStation consoles, clearing cached data may require different steps:
Xbox One / Series X|S
- Power off your console – Hold down the power button until it turns completely off.
- Unplug the power cable – Wait for about 30 seconds before plugging it back in.
- Power on your console – Boot it up and launch Diablo 4, this hard reset should clear cached data for all games.
PlayStation 4 / PlayStation 5
- Power off your console – Press and hold the power button until it beeps twice, then release the button.
- Enter Safe Mode – With the console off, press and hold the power button again until you hear two more beeps.
- Select ‘Rebuild Database’ – Use your controller to navigate through Safe Mode options (it won’t delete any game data or saved files).
- Restart console – After the process completes, restart your PlayStation and launch Diablo 4.
8. Run A Windows System File Checker Scan (For PC Users)
For those playing Diablo 4 on a Windows PC, running a System File Checker (SFC) scan can be an excellent troubleshooting method for error. The SFC tool inspects your system’s integrity, scanning for corrupt or damaged game files and system files that may cause the error. By identifying and automatically repairing any problematic files, you’ll have a higher chance of getting back into the game.
To run an SFC scan in Windows, follow these steps:
Windows key + Xtogether to open the Quick Access menu.
- Click on “Windows PowerShell (Admin)” or “Command Prompt (Admin).”
- Once the window opens, type
sfc /scannow(without quotes) and press Enter.
- The scanning process will commence. You’ll see progress as it conducts checks throughout your entire system.
- When the scan completes, take note of its findings:
- If you see “Windows Resource Protection found corrupt files and successfully repaired them,” this means issues were detected and resolved.
- If you see “Windows Resource Protection did not find any integrity violations,” your system is free from corruption, and running an SFC isn’t likely to fix Error Code 316703.
After completing the scan with positive results indicating that corrupt files were fixed, close all applications and restart your computer.
Running this troubleshooting may take some time; be patient.
9. Contact Blizzard Support For Further Assistance
If the previous solutions listed above have not resolved the error, it’s time to seek help from the experts – Blizzard Support. They have access to necessary tools and resources that can assist in identifying and resolving issues that might be specific to your account or connection. Here’s a step-by-step guide to seeking help from Blizzard Support:
1. Visit the Blizzard Support Website
First and foremost, head over to the Blizzard Support website. This is your one-stop destination for various types of technical support related to Diablo 4 and other Blizzard games.
2. Look for Diablo 4 on the Games page
Once you’re on the support main page, you’ll find a list of all games published by Blizzard. Locate Diablo 4 and click on it.
3. Search for Error Code 316703-related resources
Before submitting a ticket or using live chat, check if there are any knowledge base articles or forum posts specifically addressing Error Code 316703. Reading through these resources might provide helpful insights into additional troubleshooting steps or known issues.
4. Log in with your Battle.net account
To contact support or access more detailed information on resolving errors, you’ll need to sign in with your Battle.net account credentials. Click on the “Log In” button located at the top right corner of the website and enter your username/email address along with your password.
5. Submit a Ticket
If you still haven’t found a solution after going through all available resources, go back to Diablo 4’s support page and search for “Contact Support.” Choose the ‘Submit a Ticket’ option, which is typically found at the bottom part of related articles or troubleshooting guides.
Once you click on ‘Submit a Ticket,’ follow the on-screen prompts to describe your issue in detail. Be sure to mention Error Code 316703 and the troubleshooting steps you have already tried. Providing comprehensive information can help support staff identify the issue more effectively and resolve it with minimal back-and-forth.
6. Wait for a response from Blizzard Support
After submitting your ticket, Blizzard Support will typically reply within a specific timeframe, depending on their workload. Keep an eye on your email inbox, as that is where you’ll receive updates or further instructions about resolving Error Code 316703.
Also Read: How to Fix Minecraft “Exit Code 1?
Dealing with Diablo 4 Error Code 316703 doesn’t have to be a hair-pulling experience. As we’ve outlined above, a variety of measures can be taken to effectively troubleshoot and resolve this pesky issue.
The good news is that most of these solutions are relatively simple to implement and don’t require any advanced technical knowledge. Being equipped with this handy guide, you’ll never have to worry about Error Code 316703 interrupting your epic battles against the demonic hordes again.
Remember that patience and perseverance go a long way – it might take you a few attempts to find the solution that works for your unique situation. Once the error is resolved, you can dive back into the world of Diablo 4 with confidence, knowing that you’re prepared to tackle any future connectivity issues head-on. Happy gaming!